American Express has a plan for when AI shopping goes wrong
American Express unveils Intent Intelligence to put limits on AI purchases and help resolve disputes when shopping agents get orders wrong.
Finance
Finance
Morningstar finds financial advisors are embracing AI but still drowning in paperwork
AI adoption among financial advisors has reached 80 percent, but Morningstar’s latest survey finds administrative work still leaves many short on time for clients.
Americans ask AI for financial advice but only 23 percent trust it enough to act
Americans increasingly use AI for financial questions, but most aren’t ready to trust a chatbot with their money without checking somewhere else first.
U.S. Bank just launched its own stablecoin on a public blockchain
U.S. Bank has successfully used USBDC, its own dollar-backed stablecoin, for a live cross-border payment on the public Stellar blockchain.
Finance leaders are rushing AI agents into the workplace without enough safeguards
Finance leaders are rushing to deploy AI agents, but a new survey suggests many companies are moving faster than their safeguards can handle. As AI takes on more financial tasks, questions around governance, accountability, and control are becoming harder to ignore.