Home
AI
Linux
Open Source
Hardware
Security
All Articles
RSS

customer service

Customers are losing patience with AI banking chatbots, says JD Power

May 28, 2026May 28, 2026 by Brian Fagioli

Angry mad stressed confused man max computer Unsplash

Banks keep pushing AI chatbots into mobile apps and websites, but JD Power says customers still want human help when fraud, disputes, and serious financial problems happen.

Categories Artificial Intelligence, Fintech Tags AI banking chatbots, American Express, artificial intelligence, banking apps, Capital One, Chase, credit card apps, customer service, fraud protection, JD Power

AI customer service is leaving the call center and entering the real world

May 26, 2026 by Brian Fagioli

Avaya and avatarin are expanding AI customer service beyond call centers with robots, kiosks, and AI agents designed for retail stores, airports, and other real-world environments.

Categories Artificial Intelligence Tags AI agents, AI robots, airports, artificial intelligence, avatarin, Avaya, contact center, customer service, retail technology, robotics

Add us to
Google

Add

NERDS.xyz
Newsletter

Join

⚡

Support
NERDS

Enjoying NERDS.xyz?
Send a Lightning tip.