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airports

AI customer service is leaving the call center and entering the real world

May 26, 2026 by Brian Fagioli
AI customer service

Avaya and avatarin are expanding AI customer service beyond call centers with robots, kiosks, and AI agents designed for retail stores, airports, and other real-world environments.

Categories Artificial Intelligence Tags AI agents, AI robots, airports, artificial intelligence, avatarin, Avaya, contact center, customer service, retail technology, robotics

Ookla launches Speedtest Certified, bringing verified internet to hotels, airports, and more

September 15, 2025 by Brian Fagioli
Speedtest certified

Ookla is rolling out Speedtest Certified, a new program that lets hotels, airports, and venues prove their internet quality with a trusted badge.

Categories Internet Tags airports, certification, connectivity, hotels, internet, Ookla, Speedtest, Speedtest Certified, venues, Wi-Fi
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