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retail technology

Best Buy helps shoppers try Meta products before buying them

June 8, 2026 by Brian Fagioli
Best Buy Meta 1

Best Buy is bringing Meta Lab experiences to more than 50 stores this summer, giving shoppers hands-on access to Meta AI glasses, Quest 3 VR headsets, and interactive demos.

Categories Meta Tags AI glasses, Best Buy, Meta, Meta Quest 3, Ray-Ban Meta, retail technology, smart glasses, virtual reality, VR, wearable tech Leave a comment

AI customer service is leaving the call center and entering the real world

May 26, 2026 by Brian Fagioli
AI customer service

Avaya and avatarin are expanding AI customer service beyond call centers with robots, kiosks, and AI agents designed for retail stores, airports, and other real-world environments.

Categories Artificial Intelligence Tags AI agents, AI robots, airports, artificial intelligence, avatarin, Avaya, contact center, customer service, retail technology, robotics

Midland CLIPTALK modernizes the walkie talkie with USB-C and smartphone apps

May 13, 2026 by Brian Fagioli
Midland CLIPTALK A

Midland’s new CLIPTALK wearable walkie talkie combines USB-C charging, app controls, ANC, and compact design in a very nerdy package.

Categories Hardware Tags FRS radio, Midland, Midland CLIPTALK, nerd gadgets, outdoor gadgets, retail technology, two-way radio, USB-C walkie talkie, wearable walkie talkie, wireless communication

OpenAI and Target partner to bring new AI-powered experiences across retail

November 19, 2025 by Brian Fagioli
Robot petting bullseye

Target and OpenAI are rolling out a new ChatGPT shopping experience while expanding AI across Target’s operations.

Categories Artificial Intelligence Tags AI retail, AI tools, ChatGPT, Drive Up, OpenAI, personalized shopping, retail technology, Target app
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