Electric bikes are everywhere these days, but every so often one pops up that tries to carve out its own lane. The new Segway MUXI appears to be one of those. It is a compact short-tail utility e-bike that blends the relaxed look of a cruiser with the practicality of something you could actually use for errands around town.
Segway first showed the MUXI earlier this year at CES, and now it is officially available in the United States. Folks can buy it through Segway’s online store or through authorized bicycle dealers nationwide. The idea behind the bike seems simple enough: make something versatile that is still fun to ride and not intimidating like some of the larger cargo e-bikes on the market.
The MUXI is a selectable Class 1 or Class 2 e-bike and uses a single-speed drivetrain paired with a direct-drive motor. In other words, Segway is clearly going for simplicity here. Riders are not juggling gears or complicated controls. You just get on, start pedaling, and let the motor assist do its thing.
Comfort appears to be a big part of the design. The bike has a low standover height and an upright riding position, which should make it approachable for riders who might not normally consider an electric bike. It also leaves plenty of room for accessories, which seems to be a key part of the overall concept.
Nick Howe, Segway’s head of e-bike, described the idea like this: “MUXI is a ton of fun, but what sets it apart is how incredibly useful it is. It’s like a surf van you take to the beach, and then run around town but without the parking headaches. It blends the laidback comfort of a beach cruiser with the stability of a Dutch cargo bike.”
Segway is leaning hard into the utility angle with optional accessories. A Passenger Kit adds a rear seat, foot pegs, and wheel guards so riders can carry a second passenger weighing up to 120 pounds. There are also cargo add-ons like a Front Basket and a Middle Basket for hauling groceries or gear. Fenders are available for riders who want protection from road spray, and a cupholder comes standard, which honestly feels like the kind of small detail people will actually appreciate.
Safety and control features are part of the package too. The bike includes Hill Descent Control to help maintain stability when riding downhill and to reduce brake wear. Regenerative braking is also included, capturing energy when slowing down. Segway has also added a Traction Control System that detects wheelspin and adjusts power delivery, which should help when carrying cargo or riding on slick surfaces.
Like many modern e-bikes, the MUXI leans heavily into connected features. Segway’s Intelligent Ride System includes support for Apple Find My, along with AirLock proximity locking and unlocking. There is also a new Lost Mode that lets owners remotely disable the bike or its battery if it gets stolen.
The bike includes a full-color HD TFT display, automatic headlights, and an intelligent lighting system. It also syncs with a companion app that can track ride data and fitness metrics. Segway says its updated assist algorithm improves how power is delivered during pedaling so the ride feels smoother and more natural instead of jerky.
All things considered, the MUXI feels like Segway trying to build a bike that sits somewhere between a casual cruiser and a compact cargo bike. It is designed for folks who want flexibility but do not want to deal with the size or weight of a full cargo setup.
The Segway MUXI is available now in the United States with a retail price of $1,699.99. Financing is also available through Affirm for buyers who qualify.
